Naslov Online availability of public servicies: how does Europe progress?
Leto 2004
Ustanova Cap Gemini Ernst & Young's
Datum vnosa 02.02.2009, 09:19
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This report presents the results of the fourth benchmarking exercise on the progress of online public services in Europe. Next to measuring the percentage of online sophistication of basic public services available on the Internet, this study also measures the percentage of public services fully available online in the 15 EU Member States, plus Iceland, Norway and Switzerland. The survey was executed in October 2003.

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