1. Executive Summary
1.1. The RIS project and the SIBIS project
1.2. Methodology
First, let us point to the common features of both surveys. Both surveys: have been performed over the telephone
have been performed in 2002
in both surveys the person responsible for information technology was surveyed
in both surveys the sample size was around 1,000 per country.
However, there were also some differences:
The SIBIS DMS survey was performed in Spring 2002, while the RIS survey was performed at the end of 2002
The SIBIS DMS survey was a quota sample within selected sectors, while RIS survey was representative survey of all companies and sectors, stratified into four strata according to the sizes of the companies.
The response rate was much higher in Slovenia, over 60% (with substantial differences according to the size of the company), while in SIBIS it was generally much below 20%.
Some questions were not completely identical and even if they had the same wording, sometimes the flow of the questionnaire was not completely identical, what created some differences in filtering responses.
The weighting procedures were designed differently.
1.3. Key findings 6
2. BASIC INDICATORS 7
3. MODULE B: OTHER BASIC ICT 7
4. e-COMMERCE 7
5. SECURITY 9
6. e-GOVERNMENT 10
7. RESEARCH AND DEVELOPMENT 10
ANALYSIS 11
8. Basic Indicators 12
9. Module B: Basic ICT 25
10. e-COMMERCE 27
11. Module D: Security 50
12. Module F: e-Government 56
13. Module E: RESEARCH AND DEVELOPMENT 66